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A Semi-Monthly Newsletter for Material Handling Equipment Distributors
February 15, 2010
 Breaking News
  China Decries Dumping Duties
  FMCSA Bans Texting in CMVs
  Overheard on TMJ Editor's
     Blog
 Industry Beat
  Company News
 Sales Success Story
  South Atlantic Systems Group
   with Nashville Wire Products
 MHEDA University
 MHEDA News
  Convention News
  DiSC & Compensation Surveys
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wikiMHEDA Keeps You Connected

Where do you go for in-depth information on the equipment, services and practices you use every day? Now you can go to wikiMHEDA, a new online information portal available to all association members. Located at www.wikiMHEDA.org, the Web site features a comprehensive collection of material handling terminology, videos, white papers, spec sheets, industry news and even a searchable buyers guide. wikiMHEDA is your new one-stop shop for material handling information.

What Is a Wiki?

The term "wiki" originates from a Hawaiian word meaning "quickly." First developed in 1994, wikis are broadly defined as collections of Web pages which may be edited by anyone.

Created for You and by You

wikiMHEDA provides a comprehensive online lexicon of industry terminology. What makes the site unique from other business indexes is its user-driven content. Readers can edit articles and cite sources, ensuring the information posted is current and accurate. You are the expert—you decide what is published.

We've started out with the most complete collection of terms and definitions currently available, but we need your help to make them even better. Contributing content is easy—just follow the simple steps to create an account, click on the "edit" tab located above each article, make your additions and changes and click "submit." More participation will lead to better information, so log on and dive in.

Multimedia Resources
wikiMHEDA is so much more than a wiki. Video product demos, informative spec sheets, educational white papers, an extensive buyers guide and even the latest industry news, updated daily—wikiMHEDA puts it all at your fingertips.

Headlines
A daily news vehicle for the entire industry, Headlines include information about distributors, suppliers and end-users throughout North America. Updates are added Monday-Friday so you never miss a beat.

MHEDA TV
MHEDA TV takes you right to the source to see the latest technological innovations in action. Browse videos from a wide variety of categories and determine which products best fit your operation.

White Papers and Spec Sheets
White papers are updated frequently to share best practices and provide thorough explanations of common business challenges. Detailed product spec sheets keep you informed on the industry's latest offerings and are linked to an e-mail address.

Buyers Directory
Networks of local distributors and suppliers are just a click away. Companies can be searched by category, location and name.

News To Use

wikiMHEDA offers easy access to recent news about new product releases and important company marketing initiatives.

Why Wiki?
Networking and education are two of the most important reasons you became a MHEDA member. wikiMHEDA offers quick and easy research and continuing education, and leverages the collective knowledge of the entire MHEDA membership. Don't miss the opportunity to tap into this extensive online learning community from the comfort of your computer.

Visit wikiMHEDA at www.wikiMHEDA.org and start sharing today. Call 315-445-2347 for assistance.

MHEDA welcomes new Distributor Member Intermountain Lift Truck, an industrial truck distributor in Salt Lake City, UT, and new Supplier/Associate Member Space Maker Systems, a storage solution engineering company in Oakland, NJ.

China Decries Dumping Duties

As reported in the January 15 issue of The MHEDA Connection, The United States Department of Commerce recently added additional duties of 43% to 289% on imports of more than $300 million worth of steel product from China. These are in addition to duties ranging from 2% to 438% that were announced in November. Now, a month later, the Chinese government has accused the U.S. of straining their economic relationship by passing these anti-dumping measures. The wire decking duties that China is protesting are the result of a complaint filed with the Commerce Department by AWP Industries, ITC Manufacturing, J&L Wire Cloth, Nashville Wire Products and Wireway Husky Corp.

FMCSA Bans Texting in CMVs

The Federal Motor Carrier Safety Administration (FMCSA) has issued regulatory guidance that bans texting while driving a commercial motor vehicle (CMV), effective immediately 75 Federal Register 4305. The guidance is applicable to all interstate drivers of CMVs subject to the Federal Motor Carrier Safety Regulations.

Recent FMCSA research found that the odds of being involved in a safety-critical event is 23.2 times greater for drivers who are texting while driving than for those who are not. Texting drivers took their eyes off the forward roadway for an average of 4.6 seconds during the 6-second interval immediately preceding a safety-critical event. At 55 mph (or 80.7 feet per second), this equates to a driver traveling 371 feet, the approximate length of a football field, including the end zones, without looking at the roadway. At 65 mph (or 95.3 feet per second), the driver would have traveled approximately 439 feet without looking at the roadway.

This guidance does not prohibit the use of electronic dispatching tools, fleet management systems or cell phones for uses other than texting while driving. The FMCSA will address the use of other electronic devices while driving in a notice-and-comment rulemaking proceeding later this year. But the agency thought that the risk of texting was so great as to issue this regulatory guidance immediately.

Overheard on TMJ Editor's Blog
In response to "What the Internet Means for Distribution"
The market has always had a niche for these types of sales. In the old days it was the catalog that was mailed out all over the country by various companies. Today it is the internet, basically an electronic catalog. In my opinion there will always be a niche for a local dealer/integrator. The boundaries are greyer no doubt but the bottom line will still be the value you bring to the table with your local market area knowledge and service.
–George Prest


5 Most Recently Edited wikiMHEDA Terms

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2.
3.
4.
5.
Pallet rack
Integrated systems and controls
Column protector
Aftermarket
Open area decking
To add your own wiki term, visit www.wikiMHEDA.org.

Elite Adds Silverman (North Easton, MA) • Bob Silverman joined Elite Storage Solutions as senior national and strategic account manager. Silverman has more than 45 years of material handling experience on both the distributor and manufacturer sides.

J.M. Equipment Relocates HQ (Manteca, CA) J.M. Equipment is closing its shops in Modesto and Stockton, CA. The company is consolidating the staffs of the 2 branches and relocating them to its new headquarters in Manteca, CA.

RWM Hires Marinos (Gastonia, NC) RWM Casters hired Steve Marinos as regional sales manager. Marinos is a 20-year veteran of the caster business and will enable RWM to expand its presence in the North American market.

Hyundai Aids Haiti Relief (Elk Grove Village, IL) Hyundai Construction Equipment Americas is providing an R110-7A excavator to its dealer in the Dominican Republic. The machine will then be donated by the dealer to the earthquake relief efforts in Haiti.

Associated Turns 50, Earns Award (Addison, IL) Associated Material Handling Industries turns 50 this year. The company, which started as a small store front in Chicago, IL, with 1 customer, now boasts 6 locations that serve 16,000 customers throughout the Midwest. Also, the company, along with The Raymond Corporation, was recently named 2009 Vendor of the Year by Medline Operations. Associated provided the organization with more than 1,000 Raymond lift trucks.

Allied Adds Clark (Indianapolis, IN) Allied Equipment Service Corp. added the Clark line of lift trucks to its product offering. Allied’s territory, which it acquired January 21, includes 40 of Indiana’s 80 counties.

JLG Awarded Grant (Hagerstown, MD) The Pennsylvania Department of Labor and Industry is channeling $500,000 in grant money through the Southern Alleghenies Planning and Development Commission to be used as training money for the recall of more than 500 employees to JLG industries. The money will provide training in the areas of machinery maintenance, computerized machining and supervisory development.

Voss Marks Anniversary (Chicago, IL) Voss Equipment celebrated its 75th year in business. President Peter Voss III represents the third generation of family leadership at the company. “I’m honored that, 75 years later, my grandfather’s vision of providing superior product, service and investment in our employees, is still thriving.”

South Atlantic Systems Group Gets Wired

A large grocery distributor in the Northeast was in need of a wire decking solution. Their existing system didn't have anything in place to prevent product from getting pushed back too far and falling off. This was causing significant damage, and they turned to their longtime partner, South Atlantic Systems Group (Jacksonville, FL) Vice President Mark Teixeira, for help.

Teixeira took a trip to the customer's location and began to develop a solution. The first priority had to be preventing product from falling off the rack, but a traditional net-based solution would be too pricey. Something else had to be developed. Also, the labels on the front of the rack needed to be easily visible. This meant that traditional waterfall decking was out of the question. Read more...

2010 Educational Offerings
MHEDA University has a variety of ways to meet all of your training needs. View the complete MHEDA University schedule here. MHEDA offers every employee in your company access to 12 sales podcasts and 22 online customer service training sessions. To access these programs, visit this page.

Recruiting, Selecting and Managing your Sales Engineers and Field Service Technicians
A webinar from Caliper's Herb Greenberg and Harold Weinstein provides a practical and straightforward approach to understanding why some people succeed and others, who looked like they had great promise when hired or promoted, simply don't live up to expectations. Visit this page for more details.

 

Cash for Training – How to Benefit from Workforce Training Grants
February 18, 12:00 p.m. – 1:00 p.m. CT
This webinar will address the application process and key success factors for obtaining training grants. Visit this page for more details.

University of Industrial Distribution (UID)
March 7-11, Indianapolis, IN
Join MHEDA and the Association Education Alliance (AEA) for the University of Industrial Distribution held at Purdue University. This 4-day concentrated educational live program is presented by leading experts with distribution-based backgrounds. There will be many opportunities to network with potential customers. Details and registration information are available at www.univid.org. For more information, call MHEDA at 847-680-3500.

CRM – The Cornerstone to Efficient and Effective Marketing
March 18, 12:00 p.m. – 1:00 p.m. CT
Having all your data in one location and staying on top of it will make the difference in your company’s bottom line. Visit this page for more detail. Visit this page for more details.

Critical Sales Webinar Series
This series offers "how-to" specifics for material handling salespeople in 4 critical skills areas, which are part of everyday work. Registration for unlimited participants at a company location is $149 for each session or $396 for the entire series (includes a CD recording of the January webinar). Can’t make the webinar dates? Order the audio recordings instead for the same price.
Presented by Gary Moore, Industry Veteran
How to Create Sales Proposals that Sell
February 24, 12:00 p.m. – 1:00 p.m. CT
Learn how to create proposals that sell to decision influencers you can't meet, in meetings you cannot attend. Visit this page for more details.
Customer Face Time: The Importance of Reviewing Your Sales Proposals in Person
March 24, 12:00 p.m. – 1:00 p.m. CT
Learn how to avoid the "e-mail, fax, drop it off or mail it" brush off. Visit this page for more details.
Building Personal, Professional Selling Relationships
April 7, 12:00 p.m. – 1:00 p.m. CT
Learn how the salesperson and the customer benefit from strong personal, professional relationships. Visit this page for more details.


MHEDA on LinkedIn and Facebook Take advantage of the power of social networking by joining the MHEDA Group on LinkedIn or becoming a "fan" on Facebook. These are great forums to search professional contacts, post discussions and comments, ask questions and read industry news. If you don't have an account on LinkedIn or Facebook, signing up is easy and free. Join us today!

MultiMedia Profile Available View the latest MultiMedia Member Profile in The MHEDA Journal Online. Listen to MHEDA President Greg Morrison talk about Morrison Industrial Equipment Company.

MHEDA Convention News – Good Things Come in 3's MHEDA’s Annual Convention will take place May 1-5, 2010, in Marco Island, FL. This year's theme, "The Rules Have Changed" is designed to give you access to information to help your company adjust to changing times. MHEDA has 3 great pieces of information for you right now...

1) FREE Convention Registration for Distributors – MHEDA is excited to offer distributors the opportunity to come to Convention for free, with one full-price registration. This offer is only valid for individuals who have never been to Convention. What a great way to expose 1 of your employees to MHEDA! For more details, call the MHEDA office at 847-680-3500.

2) Special Rate at the Marco Island Marriott – MHEDA negotiated a great price at the Marco Island Marriott, only $229 single/double per night at this beautiful resort. For more hotel information, visit www.marcoislandmarriott.com. To make your reservations, call 239-394-2511.

3) Convention Attendee List Now Online – Want to see who is coming to Convention? View the complete list online.

MHEDA's DiSC and Employee Compensation Surveys Underway Recently, distributors received their questionnaires for MHEDA's 2010 Employee Compensation Survey and the 2010 Distributor Statistical Comparison (DiSC) Survey. Distributor participation in both surveys is 100% confidential, and all results are complimentary to those who submit data.

  • Employee Compensation Survey – Find out how much other companies are paying for certain positions and what fringe benefit packages are being offered.
  • Distributor Statistical Comparison Survey (DiSC) – Compare your firm with similar firms and receive suggestions for improving your profitability for industrial truck distributors and storage & handling/engineered systems distributors.

The results from these surveys will contain realistic financial information to help you plan for growth during this economic recovery. Visit this page to download questionnaires for both surveys.

Now is a great time to pick up a business book. A delicate economy and stiff competition beg you to hone your skills, not ignore them. MHEDA offers a list of publications of specific interest to the material handling industry. Titles range from "Transforming Your Sales Force for the 21st Century" to "Profit Myths: The Truth About Sales, Margins Inventory and Expense." Check out the complete list of publications available to members at a discount of 50% or more on MHEDA's Web site at www.mheda.org or visit this page to view the selection and place your order.


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  The MHEDA Connection is distributed on the 1st and 15th of each month to all MHEDA members. As the official
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